Hence, before blaming iOS 14/13.7 straight away, it is a wise idea to get ensured about the setup of CarPlay. When I connect my phone to CarPlay it shows a scrambled screen. If you have a factory-installed CarPlay unit and you see your make and year below, then yes! Worked fine with the 7. Quick COMAND ® Access: To adjust your seat, in-cabin temperature, ambient lighting, etc., select the “Mercedes-Benz” icon on the Apple CarPlay ® screen, or press the appropriate hard key on the dash. Thanks! Sometimes you may not be able to connect your iPhone to CarPlay. Sometimes CarPlay may freeze and you may see a black screen. Sometimes, your iPhone may not be detected by CarPlay. If CarPlay doesn't work like you expect, learn what to do. If your car recognizes your phone and connects it in media player mode, via a normal USB cable, there is a chance that the provided charging amperage will not be high enough to maintain the level of charge on your phone. This might be a "role switching" problem; when the car kit finds the phone, the phone sends a "role switch" request to the car kit that the car kit does not understand. Here are some ways you can ensure to have a smooth, stable connection with the Apple CarPlay. Make sure that your iPhone has the latest version of iOS. My car is a 2017 Mercedes GLA, so it's pretty recent. It can be true that we might have not properly connected the CarPlay which is not working. Many Mercedes owners have a Bluetooth car kit that recognises HTC phones, yet the car kit does not pair with the phone. I had an issue with the touchpad not working. If you don’t see your car below, email us your make and year so we can contact you when we start supporting it. Anyone else having this problem and/or know of a fix? If you're unsure if your car supports CarPlay, contact the vehicle manufacturer. Learn More About Apple CarPlay ® from Fletcher Jones Motorcars of Newport Beach! What is Mercedes Benz Apple CarPlay? It can be pretty dangerous and inconvenient to call or text while driving. In any case, you can try using a charging cable that is designed to work with your specific phone, which may do the trick. Some users reported that CarPlay initialized with no issues when the device was fully charged and fast-charging was not needed. my 2c. First, make sure that your country or region supports CarPlay and that your car supports CarPlay. For the time being, there’s still no confirmation as to whether Mercedes is planning a CarPlay update or not, so the number of owners signing the … More Less. CarPlay would need dual-band router hardware to actually work, a critical component that most cars with in-vehicle Wi-Fi lack. This will take you back to the COMAND ® system. Another common issue is that CarPlay suddenly stops working or keeps disconnecting after it is connected, and this may start after an iOS update. 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