I was looking into the zip oyster cards but I'm confused whether I can pick them up at Gatwick or not. This is strictly for the purpose of assessing your appeal, and any information sharing is managed in accordance with relevant privacy and data protection legislation. If you breach the Behaviour Code, you may lose your concessionary travel for a certain period of time. TfL, its service providers and academic research partners currently process personal information relating to Oyster (including concessionary schemes) within the UK, the European Economic Area (EEA) and the USA. TfL may also receive or disclose personal information about customers in relation to certain emergency situations or other incidents that require an immediate response. Individuals will not be identified using this information. Oyster cards are electronic smartcards that are used to pay for public transport in London. If you appeal against a penalty fare notice issued on a National rail service and you state that you used your Zip card for that journey, the independent appeals body may verify the information you provide against journey data held in our ticketing systems. Such events may include those involving public health, public safety or national security matters, when access to personal information is necessary to manage the incident. (If … This eight-week period is considered reasonable to enable customers to verify or make enquiries concerning their Zip journeys (for example, for refund purposes). To use an Oyster card, touch the card on the yellow reader at the gates as you enter and end your journey. (If … Arriving Dec 9th at Gatwick airport and departing Dec 16 on the Eurostar to Paris. This helps TfL monitor for things like online fraud, for example when people apply for online refunds. Apply online for a Zip Oyster photocard – it’s quick and easy A colour, digital photo of the applicant A credit or debit card to pay the £10.00 administration fee. If you phone TfL, your call may also be recorded for training and quality purposes. The image must show the photo, personal details and passport number, Details from your child's machine-readable passport to verify their identity (if you don't have one, you must apply four weeks in advance), 50% off adult-rate pay as you go fares and daily caps on bus, Tube, tram, DLR, London Overground, TfL Rail and most National Rail services, Any Tube, London Overground or TfL Rail station, Victoria National Rail station ticket office. It is promoted by Transport for London and can be used on travel modes across London including London Underground, London Buses, the Docklands Light Railway (DLR), … You pay an administration fee of £15 using a credit or debit card. You cannot get an Oyster card with a discounted or child-rate season ticket from Oyster online. We use a limited number of cookies on this TfL Oyster photocard website to make it easy to use. Single fare finder. We did this in order to prevent and detect fraudulent applications, and to ensure that our concessionary travel schemes are only used by those people actually eligible to do so. Information about your parent/guardian, which includes name, email address 4. It also describes how long that information is kept and the circumstances in which we might disclose it to a third party. If you have a contactless and Oyster account for a non-Zip Oyster photocard, you need to use a different email address to create a photocard web account. You can contact the Data Protection Officer by email at dpo@tfl.gov.uk. Details of debit or credit cards used to pay the admin fee when you apply for your Zip card, or to add pay as you go credit or buy season tickets are retained for a maximum of 18 months. 2. Use your current Oyster card to create an account. A standard Oyster card is a blue credit-card-sized stored-value contact-less smart-card. Before any such disclosure takes place, the police are required to demonstrate that the personal data concerned will assist them in this respect. TfL's ticketing systems record the location, date and time a Zip card is used to make a journey on TfL's network, affiliated National Rail services or London River Services on which Oyster cards are accepted. We'll post your 11-15 Zip Oyster … Use an Oyster card to pay as you go to travel on our transport. An alternative to Zip Oyster Cards(£10 - £20 depending on the age group) for short term visitors is to get a Visitor Oyster card which costs £3. In June 2019, we introduced a new requirement that all applicants must supply a scanned image of their passport details page (the page with your photograph and passport number) as part of the online application process for a Zip Oyster photocard. ‎Manage your adult Oyster and contactless cards on the move with the app. For further assistance, please contact TfL Customer Services on 0343 222 1234 (8am - 8pm). We will spend about 2 weeks in London. We will not use your or your parent or guardian's personal information for marketing purposes and will not pass it to any other organisation for this purpose. This page was last updated in February 2020. Should I apply for the 11-15 zip Oyster card online? There are a number of versions of this card, however for the purposes of this post we’re going to focus on the standard blue Oyster card that you can purchase in London from most train and tube stations. A Visitor Oyster card is a smartcard pre-loaded with pay as you go credit that you can use to travel in London. 11-15 Zip Oyster photocard terms and conditions. The name of your educational establishment or training provider 5. For journeys in central London (zone 1), ticket prices are more than 50% cheaper with an Oyster card. For the purposes of these Terms and Conditions the parent/guardian/ applicant over 18 will be referred to as the web account holder and the applicant (or photocard holder) is the person who will be receiving a 16+ Zip Oyster photocard. We have partnerships with a number of academic institutions in the UK and overseas (eg the USA), who work with us to analyse journey patterns and undertake travel modelling to help us understand the way our customers travel so we can improve and plan our services for the future. The parent or guardian must create the web account and apply online for their child. TfL does not pass any personal information directly to volunteering providers for the Earn Your Travel Back scheme. To do this we provide them with journey data derived from our Oyster ticketing systems that has been processed, replacing data, where required, with alternative identifiers (pseudonyms) so that it isn't possible to identify an individual customer. She will be 15 when we arrive in London. It also describes how long that information is kept and the circumstances in which we might disclose it to a third party. This must be in .png or .jpg format and be less than 6MB. The same applies if you use your Zip card on river services operated by other companies. If your child was 15 on 31 August, they can still apply for and use an 11-15 Zip Oyster photocard, even though they'll use it when they're 16. Part of our statutory responsibilities includes a duty to do all we reasonably can to reduce crime and disorder on and around the transport system - and we work together with our local authority, policing, and other law enforcement partners as part of this. If you have not yet provided us with a security question and answer, and you have not used the Oyster card to travel in the last 8 weeks you will be unable to create an account. We will also contact you or parent/guardian near the expiry date of the Zip card to tell you about your future ticketing options. If you have a contactless and Oyster account for a non-Zip Oyster photocard, you need to use a different email address to create a photocard web account. If you believe you have been incorrectly charged, or not received a refund you were due, you or your nominated parent/guardian can ask Customer Services to review those transactions. Relevant police services, and Local Authority Anti Social Behaviour units may provide TfL with details of any criminal convictions, warnings, reprimands, or other sanctions issued in relation to offences that have been committed by you on, or in relation to, London's public transport network. There will be a £5.00 card fee on new Oyster cards Contactless payment card ), A colour image of your child' machine readable passport. Apply for photocards and manage your account. Answer 1 of 12: I have read the website three times and I am still unclear. It is a quick and easy way to pay for single journeys on bus, Tube, tram, DLR, London Overground, TfL Rail, Emirates Air Line cable car, Thames Clippers River Bus and most National Rail services in London. Make sure you touch in at the start of your journey and touch out at the end on yellow card readers. Children under 11 travel free on most public transport services when accompanied by a fare-paying adult, or with a 5-10 Zip Oyster Photocard. A parent or guardian can then apply for a 16+ Zip Oyster photocard. Such information may be used as the basis for the withdrawal of your Zip card, and TfL may inform the police of any decision to withdraw your concession. A parent or guardian must apply for an 11-15 Zip Oyster photocard. If they don't, we can withdraw their photocard. Oyster cards are electronic smartcards that are used to pay for public transport in London. You can top it up at ticket machines or for standard Oyster cards if you register the card. The police officers can only check these details for as long as you are eligible for the Zip Oyster photocard scheme. You will have the … All academic research is carried out in accordance with privacy and data protection legislation and protected by robust confidentiality agreements. You also have a number of other information rights which include: The TfL Privacy and Data Protection team considers and coordinates responses to requests and complaints from people whose personal data is processed by TfL and its subsidiary companies. We also publish guidance on the steps you and your parent/guardian can also take to protect your personal information. Once you get your 11-15 Zip Oyster photocard, you can use it straight away. We'll post your 11-15 Zip Oyster photocard to you within one week of applying. For example, we will use your personal information to ensure that you are eligible (and continue to be eligible) for the particular Zip card scheme you have applied for, to issue your Zip card and respond to queries if you or your parent/guardian contacts us. We may also proactively issue you a refund if we can see from your journey history that you have been affected by a major disruption or incident that has severely impacted your travel. They send the information to our service provider who issues your photocard. Please make a journey using the Oyster card and try again the next day. You pay an administration fee of £15 using a credit or debit card. If you don't live in London and you're visiting with children who don't have an 11-15 Zip Oyster photocard, they can get discounted travel for up to 14 days with the Young Visitor discount: The discount can be added to a standard Oyster card or Visitor Oyster card by a member of staff at: The children must be with you when you ask for the Young Visitor discount. The information we collect as part of the application process (including the scanned image of your passport details page) is kept for up to three years after the expiry date of your photocard (unless you have had your Zip card withdrawn or suspended for breaching the behaviour code). If we have concerns about your eligibility for a Zip card, we may contact your school or training provider to help verify this. If you have an enquiry, Customer Services will only discuss your application with you or the parent or guardian whose name is on the original Zip card application, unless there is an exceptional reason, which we will consider on a case by case basis. In doing so, the Metropolitan Police Service (MPS), City of London Police and British Transport Police may inform us if you incur a criminal conviction or other legal sanction for an offence committed on London's public transport network. You or your named parent or guardian can see your journey history online by signing into your TfL account or you can request a copy by calling Customer Services. If so, TfL will keep a record of this for 18 months from the date your sanction is lifted and you are able to receive concessionary travel again. If the documents provide all of the information required, the post office will confirm to TfL that they have verified your age. The post office validates Zip card applications on our behalf when you're unable to do this online. We'll post your 11-15 Zip Oyster … Order a 5-10, 11-15 or 16+ Oyster photocard for another child; Report a photocard lost/stolen or damaged; Order a replacement Oyster photocard; You can also link existing 5-10, 11-15 or 16+ Oyster photocards to your web account. TfL Oyster and contactless app. https://tfl.gov.uk/fares/free-and-discounted-travel/16-plus-zip-oyster-photocard IP addresses collected when you or parent/guardian access your TfL online account are retained for 13 months. Oyster pay as you go. Your continued use of the site will mean that you accept those revisions. Some journey information is also stored on the Oyster card itself; this comprises the last eight journeys and related charges, up to three season tickets, (generally the most recent three tickets, including future dated), and the last two incomplete journeys, if any. Do kids need a Zip Oyster card? We may also use the outcome of our analysis to contact you or your nominated parent/guardian directly, with advice to touch in and out at the correct stages of a journey. Elena Zennaro ha lanciato questa petizione e l'ha diretta a Boris Johnson e a 1 altro/altra. For access to other personal information please see the section on Subject Access requests in Access your data. We may also suspend or withdraw Zip cards based on eligibility concerns, purchases, or subsequent top ups and disable web accounts based on online activities. In some circumstances, disclosures of personal data to the police (and other law enforcement agencies) are permitted by data protection legislation, if they relate to the prevention or detection of crime and/or the apprehension or prosecution of offenders. This includes payment card data which is handled in accordance with the Payment Card Industry Data Security Standard ('PCI DSS'). To buy a discounted Off-Peak Day Travelcard at London Overground, TfL Rail, National Rail Station ticket office or Visitor Centre, you must show your Railcard or Annual Gold Card to staff. Find out more. Children travel free, or at discounted fares, on London’s public transport system, making it a great option for families and students. You can then add a Young Visitor Discount to the card at a ticket office or visitor centre, which will give 11-15 year olds half price pay-as-you-go travel. If we withdraw or suspend your travel concession, or are considering doing so, due to a failure to comply with the Behaviour Code, we will write to your parent or guardian. We may use aggregated or depersonalised Oyster journey data to undertake intelligence, analysis and research activities to identify and inform responses to a number of issues including: TfL uses an external service provider to process your application, issue your photo card and operate the photo card scheme on a day to day basis, including Customer Services support. Apply online for a Zip Oyster photocard – it’s quick and easy A colour, digital photo of the applicant A credit or debit card to pay the £15.00 administration fee. 0 hanno firmato. Call recordings made when you contact Customer Services are kept for 6 months. Children aged 11-15 can get free and discounted travel on all our transport services with a Zip Oyster photocard. However, no other data is stored on the Oyster card itself (eg name or address). Keep free travel for kids and teenagers with Zip Oyster card. 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