Thanks Much! Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. YES, the 2 bedroom suites are all at the beachfront of the U buildings, ocean front. We hope to receive you again for another excellent vacation.Luxury RegardsMauricio ZarateGeneral Director. The Presidential 1BR Swim Out OV, is a fabulous room located in the Hideaway section, which means there will not be kids running around your swim up pool. We are looking at coming in July next year. Royalton Riviera Cancun - All Inclusive Riviera Maya Royalton Luxury Resorts are the new generation of 5-star resorts offering the ultimate in all inclusive vacations. Mauricio Z, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review. Royalton Riviera Cancun All Inclusive - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040. We stayed at Now Saphire last year and walked to town, I am realizing we will not be able to do that from here. What kind of excursions would you recommend? I will have one of our travel specialists reach out to see if we can help guide you and your family . The buffet has to be one of the most extensive buffets I have seen (and doing what I do, I have seen my share!). One of your awesome Travel Specialists will contact you shortly . I happened to reserve this trip on a “big name” website which I have never done. If you have any further questions regarding this hotel or would like to get the best deal, perks, and discounts for The Royalton Riviera Cancun, please reach out to me via customercare@playadelcarmen.com. Thank you Sarah youve put my mind at rest, we english like to worry too much lol, Ill post how I got on. Our guests are never too far from refreshments. Each time we have stayed at the resort we have stayed in the Hideaway, adults section. I think it is a great hotel and the kiddie pool area will have options for your little ones. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hope to see you all again . There are 10 restaurants on site, along with a coffee shop/café. I didn’t want to think after so many great interactions with staff that someone would do this. If you wish to stay in an adults-only area, then yes, the hideaway is the place for you although you will have access to all of the resort. Thanks, Hi Michelle, Thank you for the kind comment We do not promote or sell dolphin swims, so I am unable to help you with that question. hi Lindsey, CONGRATS! Hasta Luego! In a lifetime, you are more likely to die from fireworks (1 in 340,733), light- ning (1 in 79,746) No, you don’t have to worry about sharks. Are those good destinations for kids or would you recommend something else? Let me know if this makes sense and have a lovely time! Did you have a chance to view this room? If you head to the beach, there are certain sports that are included. Luxury Accommodations* Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. The hotel does fumigate regularly for mosquitoes and other creepy crawlies, so we never had any issues when there. In terms of the room itself, is this too large for 2 people? If you were there recently, like the last month, I would appreciate your insights. You are in the middle of nowhere.Ok, well maybe. As my wife can still get very tired there may be times she will not want to leave the room so I wanted a room where the sun would be on the terrace so she can still relax in the sun which she has missed over the years and loves! My kids are 3 and 5, would you recommend this hotel for them and if not do you have any others you would recommend!?!? Hi Sarah! We cannot arrange upgrades unless the package was booked through us and the hotel has not released pricing yet for 2018 upgrades. People that was on the other side were ok. No place to eat for 40 people group. We stayed seven nights. Hi, Sarah how are you? Let me know if you have any other questions and have a great vacation! Regards Darren. I’d advise you contact the hotel directly to ask them (if possible) if they can position you in a room best suited to your wants and needs. Between these two areas is the common areas of the resort including wings 400, 500, and 600. Check out this video as well to get an idea on this fabulous adult only resort. If you didn’t book with us, sorry I’m afraid this is something we cannot help with. I have been to many resorts that there are problems getting into the room doors at night, Have heard of any problems there? There has been seaweed lately (we have had a lot of wind) but the hotel has a team in place for quick removal. Is that happening near this resort? Have a great vacation and let me know if you have any other doubts. Although there were a few hiccups and not-so-stable levels of service, I can honestly say that this hotel is one of my favorites in the area. This resort is huge. I was told the Royalton Riviera Cancun is in cancun but from what I’m reading in comments it is Riviera Maya… I asked my booking company and they said it is Cancun… Also we booked the luxury suite ocean view with jacuzzi terrace… I can’t seem to find images of that room, I can only find junior luxury suite. What a shame! We had a great time until our last full day when my cell phone and all of my daughter’s spending money was stolen from our room. The property is great overall. I looked at the weather and noticed that it says it is supposed to rain every day pretty much in October. We have been there several times (November, December & May) and were lucky that there weren’t any. They take the larger groups and wisk them away, while people going to more distant resorts stand around in the heat. We can definitely help with excursions, you can see our list of tours available here, or get in touch with our travel specialists Hope this helps, happy birthday and have a fabulous vacation! I complained to no fewer than 6 people about the room selection. We are thinking about a vacation Oct 2017 to the Royalton. It’s a very good choice. Hi Sarah, Firstly thank you for your blog it was so informative. This hotel is great, it feels still new as it is roughly 2 years old. It is rainy season now, so there tend to be more mosquitoes in general during the rainier months. The service and value is unmatched, in my opinion. I’ve heard the casino at Royalton Riviera Cancun is closed and has been for a couple years. However, as this hotel is very popular I would try to contact them ASAP and figure this out with whoever booked the wedding. I go to the beach often. Hi Josh, I am not familiar with the room numbers, I am sorry I cannot help. Hi Brandi, Thanks for reaching out. If you can take the time to advise the hotel with as much detail as possible as to what the illness was and when it occurred, this feedback is really important for the resort. If you would like help booking any of these things Elizabeth please contact me at sarah@playadelcarmen.com and I can help you get organized, keep you safe, and save you some money along the way. The best part of the resort is always the hard working people that make the guest feel welcome and special. A number of hotels are believed to be affected by the outbreak, including the Thomson-run four star Catalonia Riviera Maya Resort and Spa and the Hotel Royalton Riviera Cancun. I can see a Royalton Suites and a Royalton Riviera Cancun? Welcome to Royalton Riviera Cancun Royalton Riviera Cancun - All Inclusive Riviera Maya. It’s what we do best! However, when we are on our own we typically do Secrets, Excellence, Iberostar Grand or Zoetry and almost exclusively book the Preferred, or Excellence club rooms. Feel free to reach out once you are back . Please see our partners for more details. Hi Terry, Thanks for reaching out. Thanks! Royalton Riviera Cancun Resort & Spa: No Casino. Thanks. Hi Sarah, I’m going to the Royalton for a wedding in June/July and I’ve already booked with another travel agent. In the meantime, if there is absolutely anything else please let me know I’d be happy to assist you. Royalton Riviera Cancun Resort & Spa. The Hideaway at Royalton has rooms that are mangrove view along with ocean view and swim-outs. Sarah, Hello Sarah thanks for all the tips been very helpful. One of our awesome Travel Specialists will contact you shortly to answer any questions you have on The Royalton. My 9 year old ASKED to go on a daily basis. Is there a price range for the Diamond Club? Well, swim-up bars, sports bar, mini-bar, beach bars AND they have wine tasting and tequila tasting. The hotel has a sign out front next to the Bellboys with the official taxi rates not only to Cancun but the entire area. Our travel specialists will be able to tell you more about the swim outs and which ones are ocean view etc. There are a lot of loungers in all areas. Sarah. This is part of the main plaza, where many of the a-la-carte, specialty restaurants can be found, as well as the buffet restaurant. Sorry to be a moaner but if you get the mangroves they are unusable and upgrading is very expensive. Like anywhere, you will get a range of attitudes and some staff will be extra motivated by tips. Sarah. There is a lot of adventure going on in the area, from zip-lining at Xplor park or Selvatica which is in the middle of the jungle, to swimming with turtles and snorkeling with colorful tropical fish in the amazing reefs. She saved our vacation.Through the course of the week we also got great service from Ivan Conde at the Durado, Manuel (only been there 2 weeks) at the Armadillo, Juan Dorado bell hop, and Mercedies bar tender at the Hideaway Bar. We are so happy to hear you will be celebrating in paradise with us. thanks mike, Hi Mike, I’ve booked to go to the Royalton this summer of 2017. You can purchase your tours online at a discount, pay using PayPal or credit card and avoid having to carry so much cash. The Royalton accommodates families of 5 or 6. Sarah’s on vacation but I’ll have someone from our team reach out to you. crappy beach-to many weeds. You can take a fabulous catamaran tour in heavenly waters like Isla Mujeres for example. So we did feel a little let down by our uk tour operater for not giving full details. You can check out everything we sell here. Dear Bill JWe would like to thank you for your review and your preference in Royaton Resorts.Your feedback is extremely valuable to us, as we always strive to improve and increase our guest’s satisfaction. Hi Maria, no as far as I’m aware it’s all included. If you are visiting in the rainy season there is a slight chance the mangroves may smell a little. Royalton Riviera Cancun Resort & Spa is ranked #39 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Have a fabulous vacation! Your review was very helpful! Let’s find a room, just right for you…away from the Mangroves ? Thank you so much in advance for your response! I guess my question is: is there an uncharge for foods and drinks in the restaurants? Most restaurants will also take credit card. We are arriving next Friday, and would love to be able to enjoy the beach. I have been on most of them… I know, tough life! Where Can I Get a COVID Test in Cancun & The Riviera Maya? Trip Review: Royalton Riviera Cancun Resort. I heard to bring pool floats and toys. So my very first stay was at The Camino Real in Cancun. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. This is an adult’s only section within the larger hotel. Other top recommendations include…The City Night Club, Mandala Beach Club, and Dady O. I am booked for the Royalton riviera Cancun for a family trip in March (9-14). If you are out that way, I would definately check out the catamaran tour to Isla Mujeres. If it is not clear at the Royalton, can we walk to an area that is clear, or can we shuttle to the Royalton Cancun and use the facilities there? If you need help with tours or airport transportation, I will be happy to assist. Thanks for getting in touch. It’s the services that vary. Hope you have an excellent vacation! This is wings 700, 800, and 900 arranged around a kids pool complete with water slides and other kid friendly things in the pool. The hotel will be more than happy to accommodate you. We do take family vacations with our grown children and grand children. On the other side of the resort is the family with kids area. Hi Sarah, Thanks for the informative blog! I hope one day the whole coastline is restored to that beautiful blue inviting water. They confirmed the phone was at the resort and had been turned on and used after it went missing. I would stick to drinking the bottled water anywhere in Mexico, and there will be an abundance of it included at your hotel so I wouldn’t worry about that. One of our awesome Travel Specialists will contact you shortly, with a description of the room categories available at The Hideaway at Royalton. To big for our liking. I will reach out ASAP to see if we can be of any help and answer your questions / concerns. 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